Thank you for always using NAIA.

We would like to inform you about the delivery of ordered products and the operation of our customer service during the New Year holidays.

We apologize for any inconvenience this may cause and appreciate your understanding.

■Online Store

[Last order acceptance for shipments within 2025]

Orders placed by 1:00 PM on Thursday, December 25, 2025, will be shipped within the year.

[About New Year's Deliveries]

Orders placed from 1:01 PM on Thursday, December 25, 2025, to Monday, January 5, 2026, will be shipped sequentially from Tuesday, January 6.

*Please note that we cannot accept specific delivery dates and times during the shipping suspension period.

■Customer Service

[Inquiries by phone/email]

・Closed from Saturday, December 27, 2025, to Sunday, January 4, 2026.
※We will respond sequentially from Monday, January 5.

[NAIA Online Store Customer Service]

Inquiry form is here
050-1808-7332
shopping@astena-amt.jp
Normal operating hours (10:30 AM - 5:00 PM, closed on Saturdays, Sundays, and public holidays)

We appreciate your continued patronage of NAIA.