Thank you for always choosing NAIA.

We would like to inform you about the delivery of your orders and customer service hours during the New Year holidays.

We apologize for any inconvenience this may cause and appreciate your understanding.

■Online Store

【Last day for orders to be shipped within 2025】

Orders placed by 13:00 on Thursday, December 25, 2025, will be shipped within the year.

【New Year Holiday Deliveries】

Orders placed from 13:01 on Thursday, December 25, 2025, to Monday, January 5, 2026,will be shipped sequentially from Tuesday, January 6.

*Please note that we cannot accept specific delivery dates and times during the shipping suspension period.

■Customer Service

【Inquiries by phone and email】

・Closed from Saturday, December 27, 2025, to Sunday, January 4, 2026
*We will respond sequentially from Monday, January 5, 2026.

【NAIA Online Store Customer Service】

Inquiry Formはこちら
050-1808-7332
Regular reception hours (10:30 - 17:00, closed on weekends and national holidays)

We hope for your continued patronage of NAIA.