2026.07.29

Regarding delivery delays and partial suspensions of shipments due to the earthquake in Kumamoto Prefecture

Thank you for always choosing NAIA.

We extend our deepest sympathies to everyone affected by the recent earthquake, which was centered in Kumamoto Prefecture, as well as to their families and related individuals.
All of us here sincerely pray for your safety and for a swift recovery and reconstruction.

Currently, due to the earthquake, Yamato Transport is experiencing delays in package deliveries and suspensions of collection and delivery services in some areas, primarily in Kumamoto Prefecture.
Even if you have specified a delivery date and time, it may not be possible to deliver as requested.

For detailed delivery status of your order, please check the "Tracking Number (Package Inquiry Number)" listed in the shipping completion email from us, and then use Yamato Transport's "Kuroneko Yamato Package Inquiry System."

For the latest collection and delivery status and affected areas, please check Yamato Transport's official website.

■ Yamato Transport: Regarding package collection and delivery and business status of sales offices
https://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.html

We apologize for any inconvenience and trouble this may cause our customers, and we appreciate your understanding and cooperation.