2026.07.20
Regarding Deliveries and Customer Service during Summer Holidays
Thank you for always choosing the NAIA official online store.
We would like to inform you about deliveries for your orders and customer service operating hours during the summer holidays. We apologize for any inconvenience this may cause and appreciate your understanding.
■ Online Store
・Orders placed from Thursday, August 6, 1 PM to Sunday, August 9, 1 PM: Shipped on Monday, August 10
・Orders placed from Sunday, August 9, 1 PM to Tuesday, August 11 (Holiday), 1 PM: Shipped on Wednesday, August 12
・Orders placed from Tuesday, August 11 (Holiday), 1 PM to Sunday, August 16, 1 PM: Shipped on Monday, August 17
■ Customer Service
[Inquiries by Phone]
・Monday, August 10: Open
・Tuesday, August 11 (Holiday) - Sunday, August 16: Closed
Main phone number: 050-1808-7332
Regular reception hours: 10:30 AM - 5:00 PM
[Inquiries by Email]
・Monday, August 10: Open
・Tuesday, August 11 (Holiday) - Sunday, August 16: Closed
*Inquiries received during the holiday period will be answered sequentially from Monday, August 17.